新晋经理：从技术迈向管理课程特色与背景

课程意义：

本课程包含了为你首次进入管理角色做准备，从设立团队目标到解决棘手冲突的全部内容。

通过练习、讲师点评和演练，你将自信满满地返回工作岗位，使用掌握的工具得心应手地承担起新的职业任务。

课程大纲

1.适应改变，克服新岗位带来的各种困难

* 主管这一角色的定位特点

* 同上级一起明晰岗位的责任和任务

* 找出并理解团队表现出的抵触，加以应对

* 了解团队成员的想法

2.进入主管角色

* 初来乍到，认识团队

* 以新的职务身份与团队接触

* 收集员工的信息

* 制定并实施新规则

* 循序渐进：观察、倾听、调整、介入

* 通过面谈来接触员工

3.根据团队实际情况来调整自己的管理风格

* 诊断自身管理风格

* 识别下属之间的差异

* 适合管理方式的选择标准

* 下达指令还是自己参与，要把握度

* 辨认自己的强项及弱项

* 正面鼓励大家的积极性

4.应对一些敏感局面

* 管理前平级同事

* 矫正员工行为

* 管理有尖端技能的员工

* 管理年长员工

* 管理员工特点多样化的团队

5.打造成功的计划

* 定义未来六个月业绩的成功标准及自己的目标

* 确定公司、上司及下属各方的期待

Program Outline：

1. Integrating changes and overcoming the difficulties related to new role

* Specificities of supervisor’s role

* Clarifying the role and missions together with your boss

* Locating, understanding and handling resistance from your team

* Identifying the logic of your team members

2. Settling in the role of supervisor

* Knowing your team

* Making contact with your team by assuming your new role

* Collecting information of your team members

* Implementing new ground rules

* Respecting these stages: observing, listening, adjusting, involvement

* Understanding team members via interviews

3. Adjusting your management style to your team

* Analyzing your management style

* Recognizing differences among team members 

* Choosing a suitable management style

* Balancing authority and participation

* Understanding your own strengths and weakness

* Working on team members’ motivation positively

4. Handling delicate situations

* Managing former colleagues

* Correcting actions of a team member

* Managing skilled team members

* Managing elder team members

* Managing a diversified team

5. Constructing successful plan

* Defining your successful performance criteria as well as objective for the next six months

课程对象

*即将被任命，或是刚上任不到半年的公司基层管理者

备注

课程费用：5190元/人